Who it's for
Teams new to brand work, entrepreneurs, people moving to the brand desk from other departments.
Content
- What a brand is and isn't: the difference between identity, image and reputation
- The anatomy of brand positioning
- The changing logic of consumer behavior: where the moment of decision has moved
- Reputation management: before, during and after a crisis
- A map of the brand's touchpoints in the digital world
- Case study: deconstructing a real brand's positioning
Outcome
Participants leave with a positioning draft and a touchpoint map for their own brand.
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